Ocean Grove and Leopold Osteopathy and Sports Health ("we," "our," or "us") is committed to protecting the privacy of visitors to our website, www.ogosh.com.au ("Website"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website. Please read this policy carefully. By accessing or using the Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information: When you contact us, book an appointment, or use our services, we may collect:

• Your name

• Email address

• Phone number

• Date of birth

• Medical information related to your inquiry or treatment

b. Non-Personal Information: We may collect non-identifiable information, including:

• Your IP address

• Browser type and version

• Pages you visit on our Website

• Time and date of access

c. Cookies: Our Website uses cookies to enhance your experience. Cookies are small data files stored on your device. You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

2. How We Use Your Information

We may use the information collected for the following purposes:

• To provide and manage our services

• To respond to inquiries and appointment requests

• To send newsletters, updates, or promotional content (only with your consent)

• To analyze website usage and improve functionality

• To comply with legal obligations

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With service providers who assist in operating our Website or managing appointments

• To comply with legal requirements, such as court orders or regulatory obligations

• With your consent for any other purpose

4. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. While we strive to safeguard your information, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.

5. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access, update, or delete your data

• Withdraw consent for data processing

• File a complaint with a data protection authority

To exercise your rights, please contact us at [insert email address].

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the "Effective Date." We encourage you to review this page regularly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Ocean Grove Osteopathy and Sports Health Email: admin@ogosh.com.au
Phone: 52555040
Address: 3/65 Madeley Street, Ocean Grove, victoria, 3226

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.